Privacy Policy

Last updated: January 2025

At Norse VPN ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our VPN service and visit our website.

1. Our No-Logs Policy

Norse VPN operates under a strict no-logs policy. We do not collect, store, or share:

  • Your browsing history or online activities
  • Connection timestamps
  • Your original IP address
  • DNS queries
  • Bandwidth usage data
  • Session duration information

When you connect to our VPN servers, we cannot see what websites you visit, what files you download, or any other aspect of your online activity. Your privacy is our sacred oath.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address (for account management and support)
  • Payment information (processed securely through Apple's App Store)

2.2 Technical Information

We may collect minimal technical data to ensure service quality:

  • App version and device type (for troubleshooting)
  • Crash reports (anonymized, opt-in only)
  • Aggregate server load statistics (no individual user data)

2.3 Website Analytics

Our website uses privacy-respecting analytics to understand how visitors use our site. This data is aggregated and anonymized.

3. How We Use Your Information

We use the limited information we collect to:

  • Provide and maintain our VPN service
  • Process your subscription and payments
  • Send important service updates and security notices
  • Respond to your support requests
  • Improve our apps and services

4. Data Security

We implement robust security measures to protect your data:

  • AES-256 encryption for all VPN connections
  • Secure, encrypted storage for any necessary data
  • Regular security audits and penetration testing
  • Strict access controls for our team

5. Third-Party Services

We use the following third-party services:

  • Apple App Store: For payment processing and subscription management
  • RevenueCat: For subscription analytics (no personal data shared)

We do not sell, trade, or share your personal information with advertisers or data brokers.

6. Data Retention

We retain your account information only for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required by law to retain certain data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. International Data Transfers

Our servers are located in multiple countries to provide optimal performance. We ensure that all data transfers comply with applicable privacy laws and that appropriate safeguards are in place.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: